Solutions for Retail
Integrated Unified Commerce for Retailers
Retail is changing quickly, and retailers need powerful, flexible, and scalable systems to keep up with rapidly changing market situations. Leverage the perfect mix of commerce, personalization and content capabilities to present your products in the best way possible.
DynamicWeb integrates with your existing systems, offering flexible, seamless solutions that connect into key applications like LS Retail, ERP, PIM and CRM to scale eCommerce success with advanced retail features such as loyalty programs, mobile checkouts and personalized real-time offers, as well as powerful product management systems.
DynamicWeb empowers you to scale your eCommerce success.
Benefits we deliver to Retailers
Discover the flexible DynamicWeb eCommerce Suite that combines a user-friendly design with features that keep up with ever changing market and customer demands. We identified the top features in retail:
Integrated Unified Commerce
True unified commerce creates a frictionless commerce experience uniting eCommerce and offline operations. In close collaboration with LS Retail, DynamicWeb enables retailers to deliver a commerce experience that exceeds customers' expectations.
Personalize the shopper journey
Use explicit and implicit available customer data to deliver personalized experiences, e.g. product recommendations, for new and returning visitors. Deliver 1:1 messaging in the right channel at the right time to turn your visitors into paying customers.
Click & Collect
Click and Collect is an essential part of any omnichannel retailing strategy. Each step of order and fulfillment is an opportunity to delight your customer. DynamicWeb makes it easy for your customers to buy an item online and collect it in-store.
Repeat customers
Make the most of each visit with a personalized product and purchase experience. For instance, a loyalty program or club membership does not only attract new customers, but it also stimulates customers to repeat purchases.
Customer success story: BHG Department Stores
Adopting a customer-centric approach and eliminating channel silos by using a single commerce solution
BHG Singapore’s customer basket size grew by 17% coupled with a 3.5% increase in purchase conversion rate after implementing innovative customer solutions including virtual try-on, 'lift-and-learn' and mobile point-of-sale systems.
Benefits for Retailers
Improve the shopping experience and increase your sales with industry-specific and sales-driven features.
At DynamicWeb, we, in close collaboration with our 300+ partners, enable retailers to deliver better digital customer experiences and to scale eCommerce success through our cloud-based eCommerce suite with industry-specific features such as:
Deliver personalized experiences
You are empowered to deliver the best personalized product & customer experiences. For instance, you can utilize the built-in gift cards, retail promotions and customer loyalty solutions. Having all your CRM and ERP data combined in one platform enables you to automate and target your messages, content and deals to every unique visitor and/or customer of yours.
Manage multiple stores with ease
Meet your customers where they are and manage all your webshops from a single place with multi-site management. LS Retail Nav / Central and DynamicWeb supports your international retail expansion with local languages, currencies, payment providers, VAT/Sales Tax and shipping methods. Accept all the ways your customers want to pay, in-store, online and on-the-fly. DynamicWeb integrated with leading payment providers for a frictionless checkout experience.
Unleash the power of your ERP
The DynamicWeb eCommerce is built for the retail industry and is highly scalable. The ERP integrated solution synchronizes key retail data across your DynamicWeb solution and your ERP, such as inventory, retail prices, sales taxes, multi-subsidiary customers and locations, as well as master products. All transactions in DynamicWeb correspond to a financial transaction in your ERP.
Scale your retail operations
DynamicWeb can integrate to a long list of add-ons, including integrations with PIM, ERPs and other relevant platforms. Your solution can easily scale to support thousands of products and millions of visitors. It grows with your business. DynamicWeb offers fast, secure and scalable solutions. Our cloud-based solution provides you with the best and most reliable way to optimize your uptime and avoid hiccups. Access your software, hosting and monitoring from one supplier with a single point of contact, streamlining your entire solution.
Access new customer through marketplaces
DynamicWeb allows you to sell wherever your customers are - with easy and secure connectors to a wide range of relevant marketplaces for the retail industry. If you have already decided to expand your sales channels and considered marketplaces as part of your strategy, visit the DynamicWeb Marketplace. For instance, DynamicWeb integrates with Channable that allows your PIM and eCommerce environment to connect to over 2.500 marketplaces.
Built-in Click & Collect
According to GlobalData, the Click and Collect market is forecast to increase 55.6% over the next five years and account for 13.6% of online sales in 2022. Therefore, Click and Collect is an essential part of any omnichannel retailing strategy. Retailers from one to hundreds of stores can benefit from offering a Click and Collect option. It is truly amazing what a stock control system and order management can do for your omnichannel customer experience. The combined solution between LS Retail and DynamicWeb makes it easy for your customers to buy an item online and collect it in-store.