Returning Customers Generate Growth


A new survey from SumAll shows that 25% to 40% of the total revenues of the most stable businesses in the SumAll network come from returning customers.

Focusing on repeat customers can also help your business through tough economic times. In a recent 12-month period, businesses with a 40% level of repeat customers generated 47% more revenue than similar businesses with only a 10% level of repeat customers.

SumAll found that it takes three to five years for a company to create a customer base that is comprised of 25% repeat buyersRead the full article on CMSwire to find out how to market for the second purchase.

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