Everything around eCommerce
In this whitepaper, Solteq and DynamicWeb have joined forces, to give you an insight into the what, how and when around eCommerce.
eCommerce is much more than just selling online. It serves across channels
– from online, mobile, social media, and customer service to brick-and-mortar. An online store must be able to provide a consistent brand experience and seamless and functional service regardless of the channel.
eCommerce and digital service channels enable companies to have an active and personalized dialogue with their customers, at any time. eCommerce is not just an extension of the physical store, but a natural way of expanding encounters and offering services on digital channels.