The state of B2B eCommerce
This whitepaper was created by DynamicWeb and Sapio research. We have conducted a survey of 450 B2B companies' digital transformation and need for an eCommerce solution around the world.
Getting the most out of eCommerce systems has become hugely important for businesses in recent years, particularly for business to business (B2B) organizations.
In some circles, a myth persists that eCommerce is somehow a niche pursuit for B2B companies, but it is becoming increasingly evident that this view is inaccurate and outdated.
The growth of B2B eCommerce has also been fueled by the pandemic, with companies reporting a 33% increase in eCommerce sales today vs. pre COVID-19 on average.
The aim of producing this report is to discover exactly how eCommerce is providing value to B2B organizations: specifically around how platforms are currently used, investment plans for the future and customer/supplier relationships. In turn, this insight will empower decision makers who haven’t yet explored eCommerce in detail to come to an educated decision about exactly what it can offer their B2B organization.