Cenger
Strong and agile business system that can quickly adapt to customer needs
With the new webshop solution, Cenger now has a strong and agile business system that can be quickly adapted if and when customer needs change.
Cenger Scandinavia A/S was founded in 1992 in Denmark, where it started out selling stationery to the dental industry. The product range has been continuously expanded, and today the product range includes approximately 35,000 product numbers.
Today, the company is one of the largest dental depots in Denmark. In 1994, a branch was opened in Norway, followed by Sweden in 1995.
Cenger has approx. 25 employees in Denmark and Sweden. The head office in Denmark manages purchasing, IT, warehousing, marketing and other staff functions.
The Challenge
Cenger's Journey to a Modernized Webshop
Cenger needed a new, modernized webshop solution as the current one was outdated. Cenger wanted to create a higher level of service through new intelligent functionalities.
Cenger was able to take their customers' online experience to new heights at a reasonable cost and in a project duration of 3 months.
The Solution
Harnessing CMS Power and Robust Code Integration for Seamless ERP Integration
The CMS system in combination with the strong code and function base, meant that Cenger was ready to take its online presence to the next level. The integration means that challenges with maintaining product information and order management are automated saving time and reducing errors. Cenger can now reflect all ERP business logic on the web. This means it's often faster to find invoice copies, balance sheets and view customer-specific pricing for Cenger's customers on the web portal.
The Result
Strong and Agile Business System
With the new webshop solution, Cenger now has a strong and agile business system that can be quickly adapted if and when customer needs change. With the smart quick order function, the customer who knows the name or item number of the product can enter and place the item in the basket without the help of a mouse or touchpad.
With the new responsive solution, Cenger has raised its service level and visually elevated the Cenger brand. The solution is a strong foundation for a high level of service to Cenger's customers.
